Disclaimer, Terms of Use, Privacy Policy & DPDP Compliance Statement

Effective Date: June 2026
Last Updated: June 2026

Welcome to OncoPhysio.com (“Website”). By accessing or using this Website, you acknowledge that you have read, understood, and agreed to the terms contained in this Disclaimer, Terms of Use, Privacy Policy, and Digital Personal Data Protection (DPDP) Compliance Statement.

1. Medical Disclaimer

The information provided on this Website is intended solely for general educational and informational purposes related to physiotherapy, rehabilitation, oncology rehabilitation, lymphedema management, pain management, exercise therapy, and related healthcare services.

The content available on this Website is not intended to replace professional medical advice, diagnosis, treatment, or clinical judgment. Always seek the advice of a qualified physician, physiotherapist, or other healthcare professional regarding any medical condition, treatment plan, or health concern.

Never disregard professional medical advice or delay seeking treatment because of information you have read on this Website.

Reliance on any information provided by OncoPhysio, its practitioners, employees, consultants, contributors, or linked resources is solely at your own risk.

OncoPhysio shall not be responsible or liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from the use of, or reliance upon, information contained on this Website.

In case of a medical emergency, please contact your doctor, nearest hospital, or emergency medical services immediately.

2. External Links Disclaimer

This Website may contain links to third-party websites for informational or educational purposes.

These links are provided solely for user convenience. OncoPhysio does not control, endorse, verify, or assume responsibility for the content, policies, accuracy, availability, or practices of any third-party website.

The inclusion of any external link does not imply endorsement or recommendation by OncoPhysio.

Users access third-party websites entirely at their own risk.

3. Website Use and Acceptance of Terms

By accessing and using this Website, you agree to:

Use the Website only for lawful purposes.
Not engage in any activity that may interfere with the Website’s functionality or security.
Not attempt unauthorized access to any part of the Website, servers, databases, or systems.
Comply with all applicable laws and regulations while using this Website.

If you do not agree with these terms, please discontinue use of the Website immediately.

4. Accuracy of Information

While OncoPhysio strives to provide accurate, current, and reliable information, healthcare knowledge evolves continuously.

The Website content may occasionally contain inaccuracies, typographical errors, omissions, or outdated information.

OncoPhysio reserves the right to modify, update, correct, or remove content at any time without prior notice.

No guarantee is made regarding the completeness, accuracy, reliability, suitability, or availability of any content on this Website.

5. No Warranty

All content, information, services, and materials available through this Website are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, OncoPhysio disclaims all warranties, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy of information
Availability or uninterrupted access

OncoPhysio does not warrant that the Website will be free from errors, viruses, malware, or other harmful components.

Users are responsible for implementing appropriate security measures while using the internet.

6. Limitation of Liability

To the maximum extent permitted under applicable law, OncoPhysio, its directors, practitioners, employees, affiliates, consultants, and representatives shall not be liable for any loss, injury, damage, claim, liability, cost, or expense arising from:

Use of this Website;
Reliance upon information contained on this Website;
Website interruptions or technical failures;
Errors, omissions, or inaccuracies in content;
Unauthorized access to user information;
Third-party content or linked websites.

Your use of this Website is entirely at your own risk.

7. Intellectual Property Rights

All content available on this Website, including but not limited to:

Text
Articles
Graphics
Logos
Images
Videos
Downloads
Designs
Layouts
Educational materials

is owned by or licensed to OncoPhysio and is protected by applicable copyright, trademark, and intellectual property laws.

Users may:

View Website content;
Download or print content for personal and non-commercial use only;

provided that all copyright and proprietary notices remain intact.

No content may be reproduced, distributed, modified, published, transmitted, displayed, or commercially exploited without prior written permission from OncoPhysio.

8. Trademark Notice

All trademarks, service marks, logos, and trade names appearing on this Website are the property of their respective owners.

No license or right to use any trademark displayed on this Website is granted without prior written authorization.

9. Privacy Policy

Our Commitment to Privacy

At OncoPhysio, we respect your privacy and are committed to protecting your personal information.

We collect, use, store, and process personal information responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

Information You Voluntarily Provide

We may collect personal information that you voluntarily submit through:

Contact forms
Appointment requests
Online enquiries
Email communications
Telephone conversations
Patient registration forms
Feedback forms
Surveys

Such information may include:

Name
Phone number
Email address
City or location
Age
Gender
Health-related information voluntarily shared by you
Any other information provided by you

Providing such information is entirely voluntary.

How We Use Your Information

We may use your information to:

Respond to enquiries and appointment requests;
Provide physiotherapy and rehabilitation services;
Communicate regarding appointments and treatment plans;
Improve Website functionality and user experience;
Conduct quality assurance and service improvement activities;
Send educational content, newsletters, or service updates where consent has been provided;
Fulfill legal, regulatory, professional, and administrative obligations.

Website Analytics, Cookies and Tracking Technologies

Our Website may automatically collect certain non-personal information, including:

Browser type
Device information
Operating system
Pages visited
Time spent on Website
Referral sources
General geographic location
IP address

We may use cookies and similar technologies to:

Improve Website performance;
Enhance user experience;
Understand visitor behavior;
Measure Website traffic;
Deliver relevant content and advertisements.

Users may control cookie settings through their browser preferences.

Disabling cookies may affect certain Website functionalities.

Advertising and Third-Party Services

We may work with trusted third-party service providers and advertising partners who may use cookies, analytics tools, and related technologies to understand Website performance and deliver relevant advertisements.

These third parties operate under their own privacy policies, and OncoPhysio is not responsible for their independent practices.

10. DPDP Act, 2023 Compliance

OncoPhysio is committed to complying with the provisions of the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

For the purposes of the DPDP Act, OncoPhysio acts as a Data Fiduciary when collecting and processing personal data through this Website and related healthcare services.

We collect and process personal data only for lawful purposes and only to the extent necessary for providing our services.

Your Rights as a Data Principal

Subject to applicable law, you may have the right to:

Access Information

Request information regarding personal data processed by OncoPhysio.

Correction and Updating

Request correction, completion, or updating of inaccurate personal information.

Erasure

Request deletion of personal information where legally permissible and subject to healthcare record retention requirements.

Withdrawal of Consent

Withdraw previously provided consent at any time.

Withdrawal will not affect processing already undertaken prior to withdrawal.

Grievance Redressal

Submit complaints or concerns regarding processing of your personal data.

Nomination

Nominate another individual to exercise your rights in the event of death or incapacity, as permitted by applicable law.

11. Children’s Privacy

Our Website and healthcare services are generally intended for adults.

Where information relating to a child (under 18 years of age) is collected, such processing shall occur only with the consent of a parent or lawful guardian where required by law.

We do not knowingly undertake behavioural monitoring, profiling, or targeted advertising directed toward children.

12. Healthcare Information Confidentiality

Any health information, medical history, treatment records, rehabilitation information, or clinical information voluntarily shared with OncoPhysio shall be treated as confidential.

We do not sell, rent, trade, or disclose patient information to unrelated third parties.

Information may be disclosed only:

With patient consent;
For treatment coordination;
To healthcare professionals involved in care;
When required by law, court order, regulatory authority, or government agency;
To protect the health, safety, or legal rights of patients, healthcare providers, or the public.

13. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

Unauthorized access;
Disclosure;
Alteration;
Loss;
Misuse;
Destruction.

While we strive to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

14. Data Retention

Personal information shall be retained only for as long as necessary to:

Provide healthcare services;
Maintain medical records;
Fulfill legal obligations;
Resolve disputes;
Enforce agreements;
Meet regulatory requirements.

Thereafter, information may be securely deleted or anonymized.

15. Governing Law and Jurisdiction

This Website and these terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to this Website shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

Nothing contained herein shall affect any statutory rights available to consumers under applicable law.